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Shipping our Charlotte Ping Pong Table

skid (1) 72″W X 66″L X 12″D 500-700 lbs

*All tables are packaged and weighed individually on a certified scale before shipping

Shipping Policy: Venture makes it easy to get your table delivered. All Venture tables include FREE curbside delivery. Additional shipping options are also available, such as inside garage delivery or professional delivery and installation, for additional costs.

Free curbside delivery includes delivery via standard ltl (common carrier) with appointment and lift gate. Venture recommends having 2 or 3 people available for curbside delivery. The delivery company will contact you to make an appointment 2-3 days in advance. The window for delivery is normally 2-4 hours and 1/2 hour call ahead option is available.

Garage Delivery will include the ltl delivery with appointment, lift gate and will deliver into your garage for safe keeping.

Professional delivery and installation includes full blanket wrap installation into the room of choice. Full assembly of the table and removal of all debris. This includes one flight of steps (12) and 1 hour of installation. Venture only uses fully insured and licensed installers. If your set up requires more individualized needs, please contact the Venture sales team at [email protected] for a quote. Please include a few photos of your space and the steps, hazards, hallways, etc. for us to quote accurately.

Warranty

Venture Game Tables guarantees its game tables against defects in material or workmanship, excluding normal wear. Venture Game Tables, at its discretion, will either repair or replace any parts that are deemed to be defective. This warranty is valid from the initial date of purchase and is subject to the terms below: 1-year warranty for the ping pong table, as a whole, against any manufacturer defects.

RETURNS AND REPAIRS

Venture Game Tables will replace the defective part(s) and is not required to replace the complete game table.  Parts requested for inspection by Venture Game Tables shall be returned by the customer, prepaid, to Venture Game Tables. A Return Authorization (RA) number must be assigned to all return shipments. Shipments delivered to Venture Game Tables without an RA number will be refused and all associated fees will be the responsibility of the customer. If Venture Game Tables determines the part(s) to be defective, Venture Game Tables will repair and/or replace the part(s). Repairs or replacement of any defective parts fulfills Venture Game Tables’ obligations related to the game table.

WARRANTY LIMITATIONS

This Warranty only applies to the initial purchaser of the ping pong table and is non-transferable. Initial purchase must be made from Venture Game Tables or any of our Authorized Dealers. Any claim must be initiated through the Authorized Dealer where the purchase was made. Any Venture Game Table purchased outside the Authorized Dealer Network is considered resale and holds no warranties or guarantees.

This warranty does not cover normal wear and tear or any items that have been altered, misused, neglected, improperly maintained, or accidentally damaged. This warranty does not cover any damage caused in the installation process. This includes shipping, unpacking, and installing of the table. The owner is responsible for installation and costs to remove or replace the part under warranty.